Miami University

Assessing the Quality of Caregiver Support Services
R. A. Applebaum, S.R. Kunkel, S. Davis, K.B. MCGrew, and I.M. Nelson
2006

Report (PDF, 78 pages)

The project’s primary objective was to design and test an outcome-focused system for quality monitoring of caregiver-support services based largely on input from caregivers themselves.

The project emphasizes that the essential components of an outcome-focused quality monitoring system differ markedly from more traditional systems that lend themselves to more easily measured structural information, such as: licensure, hours of in-service training, and number of service units delivered. While structural and process-oriented information is necessary, it is not sufficient. A solid quality system for caregiver-support services must focus on the caregivers themselves.

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To obtain information concerning the cost or to order printed copies of the full report, contact Scripps Gerontology Center at: 513/529-2914 or scripps@muohio.edu

 

 

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